Here are some tips from the team to keep your clothing in perfect condition:

1. Never iron or use a steamer before the first wash.
2.Always wash the product before first use.
3. We advise you to machine wash at 30° max and inside out.
4. Gentle ironing recommended on the reverse side at the embroidery level.
5. Tumble drying and bleach prohibited on our pretty products!

DELIVERY & PRICE

FREE DELIVERY ON ORDERS OVER 100€ IN FRANCE.

The fabrication time for the embroidered products is of  7 working days.

All the packages without embroidered items are expedited 3 working days after order has been placed.

You can follow the different delivery steps thanks to the tracking number that will be send to you on your order confirmation email.

STANDARD DELIVERY
France by DPD between 5,80€ and 7,47€ depending on the weight of the parcel.

Belgium, Germany and Netherlands by DPD between 9,78€ and 10,20€ depending on the weight of the parcel.

Austria, Italy, Poland & Spain by DPD between 11,30€ and 12,21€ depending on the weight of the parcel.

Switzerland & UK by Colissimo La Poste between 13,50€ and 27€ depending on the weight of the parcel.

We ship worldwide! f your country is not in the list above, please feel free to contact us at bonjour@23maiparis.com

COURIER DELIVERY
Valid only for Paris Intramuros (From 1st until 20th district).
Price: 9€
Meeting to be organised prior to the delivery.

EXCHANGES & REIMBURSEMENT 
You have 14 days starting on the day of the delivery of the package get a reimbursement on your order for whatever reason. All articles not returned in their original packaging will not be reimbursed.

Due to our internal politics we do not offer exchanges on any products.

The embroidered products cannot neither be exchanged nor reimbursed.

Before sending your parcel back, please contact our Client Service at bonjour@23maiparis.com